Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

Summary Notice

This Privacy Policy explains how lion55 collects, processes, and safeguards your personal data when you use our platform. By registering an account or continuing to use lion55 services, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of our platform.

1. Introduction

lion55 ("we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "your") who access or use our online gaming platform located at lion55.cam. We understand that your personal information is sensitive and we treat it with the utmost care and respect.

This Privacy Policy governs the collection, use, storage, sharing, and protection of personal data in connection with your use of the lion55 platform, including our website, mobile interface, customer support channels, and all related services. It applies to all users of lion55, with particular relevance to users based in Indonesia.

This policy has been prepared in accordance with internationally recognised data protection standards. We encourage you to read it in full before registering an account or providing us with any personal information.

2. Definitions

For clarity throughout this policy, the following definitions apply:

  • "Personal Data" means any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, phone number, date of birth, and financial account details.
  • "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
  • "Platform" refers to the lion55 website, mobile interface, applications, and all associated digital services.
  • "Account" means your registered user account on the lion55 Platform.
  • "KYC" (Know Your Customer) refers to the identity verification process required by international gaming and anti-money-laundering regulations.
  • "Cookie" means a small data file stored on your device by your web browser, used to recognise you and remember your preferences.
  • "Third-Party Service Providers" means companies we engage to assist in operating the Platform, processing payments, or providing analytics.

3. Information We Collect

3.1 Information You Provide Directly

When you register, verify your account, or contact us, we collect the following categories of information:

  • Registration Data: Full legal name, email address, phone number, date of birth, username, and password.
  • Identity Verification (KYC) Data: Copies of your Indonesian KTP (national identification card), selfie photographs for liveness verification, and residential address documentation.
  • Financial Data: Bank account details (BCA, BRI, BNI, Mandiri, or other accepted institutions), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), and transaction history including deposits, withdrawals, and wagering records.
  • Communications: Messages and records from customer support interactions via live chat, email, and WhatsApp.
  • Preferences: Game preferences, language settings, notification choices, and responsible gaming limits you set.

3.2 Information Collected Automatically

When you access the Platform, we automatically collect technical and behavioural information including:

  • IP address and approximate geographic location (city/region level)
  • Device type, operating system, and browser version
  • Pages visited, time spent on each page, and navigation paths
  • Game sessions, bet amounts, game outcomes, and session duration
  • Login timestamps and session activity logs
  • Referral source (how you arrived at the Platform)

3.3 Information From Third Parties

We may receive supplemental information from third-party sources including:

  • Payment processors and financial institutions for transaction verification
  • Identity verification services for KYC compliance
  • Fraud prevention and anti-money-laundering screening services
  • Analytics providers who help us understand Platform performance

4. How We Use Your Information

lion55 uses your personal data for the following purposes, all of which are necessary to provide you with a safe, compliant, and high-quality gaming experience:

4.1 Account Management and Service Delivery

  • Creating and maintaining your lion55 account
  • Processing deposits and withdrawals via Indonesian banks and e-wallets
  • Enabling access to games including slots, live casino, and sports betting
  • Delivering customer support and responding to your enquiries
  • Sending transactional notifications (deposit confirmations, withdrawal updates)

4.2 Legal and Regulatory Compliance

  • Verifying your identity and age (you must be 21 or older) through KYC procedures
  • Complying with anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations
  • Maintaining transaction records required by applicable law
  • Responding to lawful requests from regulatory or law enforcement authorities

4.3 Security and Fraud Prevention

  • Detecting and preventing fraud, money laundering, and account compromise
  • Monitoring for unusual betting patterns or suspicious financial activity
  • Enforcing our Terms & Conditions and responsible gaming policies
  • Protecting the integrity of our games and sports betting markets

4.4 Platform Improvement and Analytics

  • Analysing usage patterns to improve user experience
  • Testing new features and game integrations
  • Conducting internal research and performance reporting

4.5 Marketing and Promotions

With your consent, we may send you promotional communications about new games, bonuses, seasonal promotions (such as those tied to Idul Fitri, Indonesian Independence Day on 17 August, or Ramadhan), and VIP loyalty rewards. You may opt out of marketing communications at any time by contacting customer support.

Lawful Basis for Processing

We process your data on the following legal bases: (a) performance of a contract with you; (b) compliance with legal obligations; (c) your consent where explicitly obtained; and (d) legitimate interests such as fraud prevention and platform security, where such interests do not override your rights.

5. Sharing and Disclosure of Your Information

lion55 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your information only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (banks and e-wallet operators), game studios (such as Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt), identity verification services, cloud infrastructure providers, and customer support software vendors. All service providers are contractually required to protect your data and use it only for the purposes we specify.

5.2 Legal Obligations

We may disclose your information when required to do so by law, court order, regulatory directive, or governmental authority. This includes disclosures related to AML investigations, fraud enquiries, or other legally mandated reporting obligations.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of lion55's assets, your personal data may be transferred to the acquiring entity. We will notify you before your data is subject to a materially different privacy policy as a result of such a transaction.

5.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of lion55, our players, or third parties, where necessary to prevent fraud, security breaches, or violations of our Terms & Conditions.

6. Cookies and Tracking Technologies

lion55 uses cookies and similar tracking technologies to improve your experience on our Platform. These technologies help us recognise you, remember your preferences, and analyse how you use our services.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the Platform to function. These enable login sessions, maintain your game state, and process transactions. Disabling these cookies may prevent you from using the Platform.
  • Preference Cookies: Remember your settings such as language preference, game filters, and responsible gaming limits.
  • Analytics Cookies: Collect anonymous data about how visitors use the Platform, allowing us to identify popular games, diagnose technical issues, and improve navigation.
  • Security Cookies: Help detect fraudulent activity, enforce account security measures, and prevent automated bot access.

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may impair Platform functionality. Continued use of the Platform following our cookie notice constitutes acceptance of our use of cookies as described in this policy.

7. Data Security

lion55 employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using bank-grade SSL/TLS protocols.
  • Secure Data Storage: Personal data and financial records are stored on encrypted, access-controlled servers with regular security audits.
  • Two-Factor Authentication (2FA): Available for account logins to add an additional layer of identity verification.
  • Access Controls: Only authorised personnel with a business need can access your personal data, and all access is logged and monitored.
  • Regular Security Audits: Our systems undergo periodic penetration testing and vulnerability assessments by independent security specialists.

Despite our best efforts, no security system is completely impenetrable. In the event of a data breach affecting your rights and freedoms, we will notify you promptly in accordance with applicable law.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Active Accounts: Data is retained for the duration of your account relationship with lion55.
  • Closed Accounts: Transaction records, KYC documentation, and account history are retained for a minimum of 5 years following account closure, in compliance with AML and international gaming regulations.
  • Marketing Data: Retained until you withdraw consent or opt out of communications.
  • Support Interactions: Customer support records are retained for 3 years to assist with dispute resolution and service improvement.

When data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you.

9. Your Rights

As a lion55 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 13.

9.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will respond to verified access requests within 30 days. A copy of your data will be provided in a clear, readable format.

9.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may also update basic account information directly through your account settings.

9.3 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. Note that we may be required to retain certain data by law (particularly KYC and transaction records) even following an erasure request.

9.4 Right to Restrict Processing

You may request that we limit how we use your data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.

9.5 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights and freedoms override those interests.

9.6 Right to Data Portability

Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.

Exercising Your Rights

To exercise any of your data rights, contact our support team at [email protected]. We will verify your identity before processing any request and respond within 30 days. There is no fee for making a request unless it is manifestly unfounded or excessive.

10. Protection of Minors

lion55 is strictly an adults-only platform. Our services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 21. All accounts are subject to mandatory age verification as part of our KYC process.

If we discover that we have inadvertently collected personal data from a person under 21, we will immediately close the account, void any associated transactions, and permanently delete the data in question. If you believe a minor has registered on our platform, please notify us immediately at the contact details in Section 13.

11. International Data Transfers

lion55 operates internationally and your data may be processed by our service providers in countries outside Indonesia. Where data is transferred internationally, we ensure adequate protections are in place through contractual safeguards, including standard data protection clauses that require recipient organisations to apply equivalent protections to your personal data.

Game data processed by our third-party studio partners — including Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt — may be handled on servers located outside Indonesia. All such partners are contractually bound to our data protection standards and are subject to independent security audits.

12. Changes to This Privacy Policy

lion55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other legitimate business reasons. When we make material changes, we will notify you by prominently displaying a notice on the Platform and, where appropriate, by sending you a direct notification via email.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of lion55 following the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to our dedicated privacy support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 after logging into your account
  • Response Time: We aim to respond to all privacy-related enquiries within 5 business days (WIB, UTC+7)

Our Privacy Commitment

Your trust is the foundation of our relationship. lion55 is committed to handling your personal data responsibly, transparently, and securely. We will never sell your data, and we will always give you clear control over how your information is used.

How We Keep Your Data Safe

Six pillars of data protection at lion55

256-Bit SSL Encryption

Every byte of data transferred between your device and our servers is protected by bank-grade SSL/TLS encryption, ensuring your financial and personal information stays private in transit.

Strict KYC Standards

Our identity verification process protects both you and the broader platform. Mandatory KTP verification ensures no unauthorised person can access your account or your funds.

Zero Data Sales

lion55 will never sell, rent, or trade your personal data to third-party marketers. Your information exists solely to enable your gaming experience and comply with legal obligations.

Access Controls

Internal access to your data is restricted on a strict need-to-know basis. All staff access is logged, monitored, and subject to regular review to prevent internal data misuse.

Your Data, Your Control

You can access, correct, or request deletion of your personal data at any time. Our support team responds to all data rights requests within 30 days without charge.

Regular Security Audits

Our systems are independently tested and audited on a regular basis. Penetration testing, vulnerability scans, and compliance reviews ensure our protections remain robust and current.

Questions About Your Privacy?

Our support team is ready to help with any data protection enquiry you may have